Licensed Day Care

The Licensed Day Care Program licenses, monitors and enforces standards of care under the Social Care Facilities Licensing Act and Child Care Regulations. It ensures the health, safety and developmental needs of children are met. The program also responds to complaints and provides information to parents on day care facilities, helping them choose the best care for their families.

Eligibility

Anyone is welcome to contact Calgary and Area Child and Family Services for information on assessing and choosing quality childcare, or to report a complaint about regulated child care facilities in the Calgary and Area region.

Facilities and individuals interested in operating a licensed child care facility should visit our Day Care Licensing Program for Agencies Web page.

Getting Started
  • Contact the community-based office that offers the Child Care Licensing Program and ask to speak with a Child Care Licensing Officer, or
  • Contact the Child Care Information Line at (403) 297-6100.
Next Steps
  • Once in contact with the Child Care Licensing Officer or the Child Care Information Line, you can request written information, have your questions answered, or report a complaint.
  • We will send you appropriate information, direct you to resources or investigate your complaint.
Contact Information

Regional Office

Calgary and Area Child and Family Services
Child Care Services Office
#300-1240 Kensington Road NW
Calgary, AB T2N 3P7
Phone (403) 297-6100
Fax (403) 297-2618

Community-Based Office
with Child Care Licensing Services

Richmond Multi-Service Team
#80 3915 - 51 Street SW
Calgary AB T3E 6N1
Phone: (403) 297-8033
Fax: (403) 297-7573

Frequently Asked Questions

Q: How do I find quality child care facilities?
A: There are a number of ways:
  • Read our Finding Quality Child Care article to help you select the right child care facility for you and your child
  • Call the child care services licensing office for assistance
  • Use Child Care Look Up on the Alberta Childrens Services website.
Q: How do I make a complaint about a child care facility?
A: Contact the Child Care Services Office. They will take your report, investigate, and determine if action is necessary.

Q: What information about day care facilities can I access from Calgary and Area Child and Family Services?
A: We are able to provide you with:
  • Names and locations of licensed child care facilities, and license holder names
  • Information on assessing and choosing quality child care
  • Information on accessing a child care facilities licensing inspection reports
Q: Can I access information from the day care directly?
A: Yes, as a parent user of a day care facility, the license holder is required to provide you with recent licensing inspection reports. Parents looking for a new facility should ask to view these reports. There should be a minimum of two inspection reports per year at day care facilities.

Related Information
Articles Forms Links