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Calgary and Area Child and Family Services

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Alberta.ca > Child.alberta.ca > Calgary and Area > Programs and Services> Child Intervention Services > Outcome Based Services Delivery (OBSD)

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About Us, News, Publications, Local Offices

Important Phone Numbers

Bullying Help Line
1-888-456-2323

Child Abuse Hotline
1-800-387-KIDS (5437)

Child Disability Resource Link
1-877-644-9992

Family Violence Info Line
310-1818 (toll-free, 24/7)

Kids Help Phone
1-800-668-6868

A new contact centre and website are helping to improve how social based assistance programs are delivered.

Outcome Based Services Delivery (OBSD)

The following documents provide information regarding transformation and performance based contracting.

  • Calgary and Area CFSA Caseload Profile
  • Questions and Answers

    Casework Practice Model
    • The Casework Practice Model
    • CWPM Community
    • Compare Old and New
    Tender Package
    • Instructions to Applicants
    • Limited Request for Proposals - Proposal Outline
    • Limited Request for Proposals - Package Contents
    • Related Links
    • Service Specifications
    • Schedule B - Agency
    Outcome Matrix/Measurements
    • Framework for Data Collection
    • National Child Welfare Outcomes Indicator Matrix
    • Outcome Matrix Overview
    • Outcomes Symposium
    Performance Based Contracting
    • Contracting for Performance
    • Performance Based Contracting - Does it Work
    • Performance Based Contracts
    • Promises and Pitfalls of Performance Based Contracting
    Presentations
    • OBSD Model Development Strategic Committee May 2010
    • Child Intervention Outcome Based Services

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